At Stark Wholesale, we strive to provide high-quality products and exceptional service. If you need to cancel an order or return a product, please review our policy below.

Cancellation Policy / Order Cancellation
You may request to cancel your order within 24 hours of placing it. To do so, please contact our customer service team at info@starkwholesale.com with your order number and cancellation request.

Cancellation Confirmation
If your order has not yet been processed or shipped, we will confirm the cancellation and issue a full refund to your original payment method. If your order has already shipped, you will need to follow our return process.

Return Policy / Return Eligibility
Products may be returned within 30 days of receipt, provided they are unused, in their original packaging, and in resalable condition. Customized or special order items are non-returnable.

Return Process
To initiate a return, please contact our customer service team at info@starkwholesale.com Include your order number and reason for the return. We will provide you with a Return Merchandise Authorization (RMA) number and return shipping instructions.

Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to a defective product or an error on our part. We recommend using a trackable shipping service to ensure your return is received.

Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-14 business days.

Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will arrange for a replacement or issue a full refund, including shipping costs.

Contact Us
If you have any questions about our Cancellation and Return Policy, please reach out to our customer service team at info@starkwholesale.com .

Thank you for choosing Stark Wholesale! We appreciate your business and are committed to ensuring your satisfaction.